Privacy Policy

Types of Data Collected

Personal Data

While using our website, we may ask you to provide Us with certain personally identifiable information that can be used to contact or identify you or deliver ordered goods. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

How do we use this Data?

Data Collection:

When you visit our retail website, we may collect certain personal data to enhance your shopping experience and provide you with relevant services. This data may include:

  • Personal information: Your name, email address, phone number, and shipping address to process your orders, provide customer support, and deliver products to you.
  • Payment information: Your credit card details or other payment information to process transactions securely and prevent fraudulent activity.
  • Browsing information: Information about the pages you visit, products you view, and your interactions with our website to personalize your experience, improve our services, and analyze trends.

Data Use:

We use your personal data to offer you a seamless shopping experience and improve our services. Here are some ways we may use your data:

  • Order processing and fulfillment: We use your personal information to process your orders, track shipments, and communicate with you regarding your purchases.
  • Customer support: We may use your contact details to respond to your inquiries, provide assistance, and address any concerns you may have.
  • Personalization: We use browsing information to personalize your shopping experience, recommend products, and display targeted advertisements that align with your interests.
  • Analytics and improvements: We analyze aggregated data to understand customer preferences, improve our website's functionality, and enhance the overall user experience.
  • Marketing and communication: With your consent, we may send you promotional emails, newsletters, and updates about our products, services, and exclusive offers. You have the option to opt-out of these communications at any time.

Data Protection:

We take the security of your personal data seriously and have implemented various measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure transmission: We use industry-standard encryption protocols to ensure the secure transmission of your personal information during online transactions.
  • Limited access: We restrict access to your personal data to authorized personnel who require it to perform their duties.
  • Data retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy statement, unless a longer retention period is required by law.

Data Sharing:

We do not sell or rent your personal data to third parties for their marketing purposes. However, we may share your information with trusted partners and service providers who assist us in operating our website, processing payments, delivering orders, and improving our services. These third parties are contractually obligated to handle your data securely and use it solely for the purposes specified by us.

Your Rights:

You have certain rights regarding your personal data. These include the right to access, rectify, restrict processing, and erase your information. You can also manage your communication preferences by opting out of marketing emails or unsubscribing from our newsletters.

We are committed to maintaining transparency and complying with applicable data protection laws. If you have any concerns, questions, or requests regarding your personal data, please contact our customer support team, and we will be happy to assist you.

By using our retail website, you acknowledge that you have read and understood this privacy statement, and you consent to the collection, use, and processing of your personal data as described herein.

Thank you for your stay here and we hope you find what you need and more!

FAQ

What personal information does the website collect?

We collect personally identifiable information such as your email address, first and last name, phone number, shipping address, and payment information for order processing, customer support, and delivery of products.

What data is collected automatically when I use the website?

Usage data such as your IP address, browser type, pages visited, time spent on the website, and device information are collected automatically to analyze trends and improve services.

How is my personal data used?

Your data is used for order processing, customer support, personalization of your shopping experience, marketing communications (with consent), and analyzing website performance to enhance your experience.

Is my personal data shared with third parties?

We do not sell or rent your data to third parties for marketing. However, we may share it with trusted partners and service providers who help operate the website, process payments, and deliver orders.

How is my data protected?

We use encryption protocols for secure data transmission, restrict access to your data to authorized personnel, and retain your information only as long as necessary, with additional security measures in place.

Can I opt out of marketing communications?

Yes, you can opt out of promotional emails and newsletters at any time by managing your communication preferences or unsubscribing from our emails.

What are my rights regarding my personal data?

You have the right to access, rectify, restrict processing, or erase your personal data. For any concerns or requests, you can contact our customer support team for assistance.